k999 Terms & Conditions
This page sets out the rules that apply when using the k999 platform, along with players' responsibilities and rights. By accessing the platform, you are considered to have agreed to these terms.
1. General Terms
These terms and conditions ("Terms") are the official terms governing all players who use the k999 platform (referred to as "the Platform") and all services associated with it.
By accessing the platform and using its services, you are considered to have accepted these Terms and the Privacy Policy that accompanies them. If you do not agree to these Terms, we ask that you stop using the platform.
The platform operates all of its activities and communications in Burmese and is built around the needs of players in Myanmar. For any promotional promises made elsewhere, this official document takes precedence.
2. Account Registration & Eligibility
2.1 Who Is Eligible to Register
To open an account on the platform, the applicant must meet the following requirements—
- Must be 21+ years of age.
- Must register in person; registering on behalf of another person is not allowed.
- Must provide accurate and complete personal information.
- No individual may open more than one account.
2.2 Accuracy of Information
The name, contact details, and payment information submitted when opening an account must be accurate. If an account is found to contain incorrect information, it may be closed without prior notice and any funds in that account may be forfeited.
2.3 Security Responsibility
Each player is responsible for keeping their account password and PIN secure. If your account is compromised, contact k999 customer service immediately.
3. Deposits
Players can deposit to the platform using KBZPay, Wave Money, or AYA Pay. Please note the following deposit requirements—
- Minimum deposit amount: 3,000 Ks
- Only payment methods registered in your own name may be used. Deposits from another person's account are strictly not allowed.
- Your account will be credited immediately once the deposit is confirmed.
- Any bank fees associated with the deposit are the player's own responsibility.
- Do not play before your deposit has been completed.
4. Withdrawals
Players may withdraw funds from their account using the same method they used to deposit. Withdrawal requirements are as follows—
4.1 Minimum Withdrawal Amount
A minimum of 30,000 Ks is required per withdrawal. Amounts below this may be declined.
4.2 Withdrawal Processing Time
Once a request is verified and approved, withdrawals are normally processed within 15 minutes to 2 hours. Please note that processing may take a little longer during late-night hours.
4.3 Cases Where Withdrawal Is Not Permitted
- Withdrawals are not allowed until the wagering requirement on bonus funds has been met.
- Withdrawals may not be permitted from accounts that have not completed account verification (KYC).
- Withdrawals may be temporarily suspended for accounts under review for suspected fraudulent activity.
5. Bonuses and Promotions
k999 offers players a variety of bonuses and promotions. Please read and understand the following requirements for claiming and using bonuses—
5.1 Welcome Bonus
On their first deposit, players can receive a 200% welcome bonus of up to 100,000 Ks—
- Example 1 — Deposit 20,000 Ks and receive a 40,000 Ks bonus, giving a total balance of 60,000 Ks. To withdraw the bonus, a wagering amount of 40,000 Ks × 15 = 600,000 Ks must be met.
- Example 2 — Deposit 120,000 Ks and receive the maximum bonus of 100,000 Ks, giving a total balance of 220,000 Ks. To withdraw, a wagering amount of 100,000 Ks × 15 = 1,500,000 Ks must be met.
5.2 Bonus Wagering Requirement
To withdraw bonus funds as cash, you must wager 15 times the bonus amount. Only the bonus amount counts toward meeting the wagering requirement — the deposit amount is not included in the calculation.
5.3 Right to Deny Bonuses
The platform may deny bonuses without prior notice if fraudulent activity aimed at claiming bonuses is detected. Any winnings obtained through such bonuses may also be reclaimed.
6. Player Responsibilities
Every player using the platform must fulfil the following responsibilities—
- Keep your account information accurate and up to date at all times.
- Never share or lend your account login details to any third party.
- Use the platform responsibly. If you feel that gambling is affecting your life, please read the Responsible Gaming page and seek help.
- Do not exploit any technical issues (bugs, glitches) on the platform for personal gain — report them to customer service immediately.
- Only play with your own money; do not gamble with borrowed funds.
7. Prohibited Activities
The platform will take action against the following activities—
- Money Laundering — Any illegal transfer of funds is strictly prohibited.
- Casino Software Tampering — Intercepting or modifying the platform software, API, or game engine in any way is not allowed.
- Bots and Automated Software — Using any software to automate gameplay is not permitted.
- Bonus Abuse — Placing opposing bets (arbitrage betting) to meet bonus wagering requirements, or using any bonus exploit, is not allowed.
- Exploitative Trading — Using another player's account for personal gain is not permitted.
- Dishonest Communication — Engaging with the platform through fraudulent means is not allowed.
If any of the above violations are found, the player's account may be immediately suspended and any funds held will be dealt with accordingly.
8. Account Restrictions and Suspension
8.1 Platform Restriction Rights
k999 may suspend or close an account without prior notice in the following circumstances—
- A breach of these terms is found
- Suspicious or dishonest gameplay is detected
- Inaccurate information is found upon verification
- The player requests account closure
8.2 Self-Exclusion
Players can request self-exclusion through customer service to control their own play. For more on this, please read the Responsible Gaming page.
9. Limitation of Liability
The platform is not responsible for any losses arising from technical issues related to gameplay, communication disruptions, or matters within the player's own control.
- Technical problems caused by platform software or server failures
- Internet connection loss on the player's end
- Losses caused by the player's own accidental actions
Game results are determined by Random Number Generator (RNG) technology and cannot be changed after the player has played.
10. Privacy and Data Protection
How players' personal data is collected, stored, and protected is detailed in the Privacy Policy. This policy is considered part of these terms.
The platform protects player data using SSL encryption and up-to-date security technology. Players' personal information will not be sold to third parties.
11. Intellectual Property
The software, designs, images, logos, trademarks, and all media on the k999 platform are the intellectual property of the platform owner or its licensors.
- Players may not copy, distribute, or modify any content on the platform without permission.
- The platform's trademarks and logos may not be used for commercial purposes.
12. Changes to Terms
k999 may update these terms at any time. Any changes will be announced on the platform, and continued use of the platform after an announcement means you accept the updated terms.
No individual notifications will be sent for players to review changes, so players who visit regularly are encouraged to read this section from time to time.
For any questions, contact customer service at [email protected].