Data Protection

k999 Privacy Policy

This policy clearly explains how k999 collects your personal information, why it is used, and how securely it is kept.

Last updated: 30 October 2026

Policy Summary

k999 takes the protection of personal information of players in Myanmar very seriously. This Privacy Policy ("Policy") is a document that explains in detail how we handle your personal information from the moment you access and use the k999 platform.

By continuing to use this platform, you are considered to have read and agreed to the terms in this Policy. If you do not agree with the Policy, please stop using the website. If you have any questions, you can contact [email protected].

Please note — this Policy applies to k999's website and all related services. Please be aware that it may differ from the policies of third-party websites or providers.

Information We Collect

Information provided at registration

When you open an account on the k999 platform, we may request the following personal information —

  • Full name
  • Date of birth and age (to confirm you are 21+)
  • Email address
  • Phone number
  • National identity information (for KYC verification)
  • Payment information (KBZPay, Wave Money, AYA Pay)

Platform usage data

Every time you access the k999 platform, we automatically record the following technical data —

  • IP address and device information
  • Browser type and version
  • Game history and betting amounts
  • Deposit and withdrawal records
  • Session duration and login time (Myanmar Standard Time)
  • Data collected from cookies and similar technologies

Cookies and Tracking Technologies

k999 uses cookies to improve your experience. Cookies are small files stored in your browser that help us deliver our services more effectively.

You can disable cookies in your browser settings, but note that some platform features may be affected. The types of cookies we use are —

  • Essential Cookies — required for the platform to function properly
  • Functional Cookies — to remember your preferences
  • Analytical Cookies — to review usage statistics for improving the website

How your information is used

Service Delivery and Management

k999 uses the personal information you provide only for the following purposes —

  • Account registration, verification and management
  • Processing deposits, withdrawals and bonus-related transactions
  • Age verification (KYC) to confirm you are 21+
  • Tracking game history and VIP level progression
  • Providing 24/7 Customer Support
  • Preventing fraud and money laundering

Communication and Notifications

We may use your contact data for the following purposes —

  • Sending important account notifications
  • Sending transaction confirmations
  • Sending bonus and promotion updates (only with your prior consent)
  • Sending security alerts

If you no longer wish to receive promotional messages, you can opt out by contacting [email protected].

Legal Compliance and Security

We may use your data for legal compliance purposes, including —

  • Detecting and preventing financial fraud
  • Maintaining platform security and protecting against unfair play
  • Ensuring your account protection and financial safety

Data Sharing with Third Parties

What We Share and What We Do Not

k999 does not sell, rent or otherwise share your personal information with third parties. However, we may share it in a limited way in the following cases —

  • Payment service providers — only the data strictly necessary to process KBZPay, Wave Money and AYA Pay transactions
  • Legal obligations — when required by law or court order
  • Platform operators — technology companies that support platform operations (bound by data protection agreements)
Our commitment — we will never share your data with advertising companies, data brokers or any third party whose purpose differs from the ones stated here.

International Data Transfers

Due to server locations or technical operations, your data may be processed outside Myanmar. For all such transfers, we apply data protection agreements and SSL encryption.

Data Security Measures

Technical Safeguards

k999 has put in place strong technical security measures to protect your personal information —

  • TLS/SSL encryption — all data transfers are encrypted
  • Database encryption — stored data is protected
  • Multi-factor Authentication — login is verified in two steps
  • Regular Security Audits — reviewed by external specialists
  • Data Access Control — only authorised staff can access data

Please note that even with these security measures in place, no platform can guarantee 100% safety. On your end, use a strong password and never share your account on different devices.

Data Retention Period

We retain your data according to the following guidelines —

  • Active accounts — data is kept for as long as the account exists
  • Closed accounts — data is retained for the period required by law, then deleted
  • Financial records — retained for the period required under financial regulations

Your data rights

Right to Access, Correct and Delete

Every k999 player has the following rights regarding their personal data —

  • Right to access — you can request to see what data we have collected about you
  • Right to correction — you can request that inaccurate data be corrected
  • Right to deletion — you can request that your account be closed and any data not required by law be deleted
  • Right to restrict processing — you can request that we limit how we process your data
  • Right to object — you can object to certain data processing activities

To exercise any of these rights, contact us at [email protected]. We will aim to respond within 30 days and will explain any cases where data must be retained due to legal requirements.

Child Protection

The k999 platform is for users aged 21 and above only. We do not collect personal data from anyone under 21. We perform age verification at the time of registration, and if an underage account is found, it will be closed immediately and all associated data deleted.

Policy Updates

Policy Updates

k999 reserves the right to update this Privacy Policy at any time. When significant changes are made, we will —

  • Post a notice in a visible location on the platform
  • Update the last revised date at the top of this policy
  • Notify you by email if there are major changes to how your data is processed

Changes to the policy take effect from the date they are posted on the platform. Continued use of the platform after that date will be taken as your acceptance of the updated policy.

Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, you can contact the k999 support team.

We will do our best to respond as quickly as possible and will handle every question with care.

What you should know about personal data protection

k999 collects your data for the following purposes — account registration and verification, processing financial transactions, confirming you are 21+, providing Customer Support, and preventing fraud. We never sell your data to third parties.

Your KBZPay, Wave Money, and AYA Pay payment information is protected with SSL/TLS encryption. We do not store your full payment card data on our servers — transactions are handled through the payment providers' secure systems, and only the minimum necessary data is retained.

We share your data only with payment service providers such as KBZPay, Wave Money, and AYA Pay (only the minimum data needed for transactions), technology companies that support platform operations, and to meet legal obligations (such as court orders). We never share data with advertising companies or data enrichment services.

Yes, you can contact [email protected] to request data deletion. However, we will explain that data we are required to retain due to financial records and legal obligations cannot be deleted. We will make every effort to delete data that is not legally required to be kept.

k999 uses Cookies to keep the platform running correctly (essential Cookies), to remember your preferences (functional Cookies), and to analyse usage statistics for site improvement (analytics Cookies). You can disable Cookies in your browser settings, but please note that some platform features may be affected.

If significant changes occur, a notice will be posted on the platform, and if the way your data is processed changes substantially, you will be notified by email. The "Last updated date" is also visible at the top of this policy, so you should check back from time to time.